Terms of Service - Partner Dashboard


    These terms of service (Terms) set out the legally binding rules and standards that apply when you:

    • use, and upload content to, our Clinics website (Platform)
    • make contact with other users (e.g., your clients) on our Platform
    • link to our Platform or
    • interact with our Platform in any other way.

    By using our Platform you accept these Terms

    By using our Platform, you confirm that you accept these Terms and that you agree to comply with them. If you do not agree to these Terms, you must not use our Platform.

    We recommend that you print a copy of these Terms for future reference.

    Who we are and how to contact us

    This Platform is operated by Chronomics Limited (We or us). We are a limited company registered in England and Wales under company number 11120038 and have our registered office at 1 St James Court, Norwich, Norfolk NR3 1RU.

    Personal Data

    Any personal data relating to you that you provide to us or upload to the Platform will be used as set out in our Privacy Policy and Cookie Policy. You will be required to accept these policies each time you use our Platform.

    Do not upload any personal data relating to other persons unless you have their explicit consent to do so and have provided them with a privacy notice setting out what personal data you will collect, what you will use it for and who you will share it with.

    We may make changes to these Terms

    We may amend these Terms from time to time. Every time you use our Platform, please check these Terms to ensure you understand the terms that apply at that time. You will be required to accept our Terms each time you use our Platform.

    We may suspend or withdraw our Platform

    We do not guarantee that our Platform, or any content on it, will always be available or be uninterrupted. We may suspend or withdraw or restrict the availability of all or any part of our Platform for business and operational reasons. We will try to give you reasonable notice of any suspension or withdrawal.

    If you experience any issues with our Platform, please contact us at [email protected].

    You must keep your account details safe

    If you choose, or you are provided with, a user identification code, password or any other piece of information as part of our security procedures, you must treat such information as confidential. You must not disclose it to any third party, and you may not transfer your account to any other person.

    We have the right to disable any user identification code or password, whether chosen by you or allocated by us, at any time, if in our reasonable opinion you have failed to comply with any of the provisions of these Terms.

    If you know or suspect that anyone other than you knows your user identification code or password, you must notify us immediately at [email protected].

    Do’s and don’ts when using our Platform

    You may use our Platform only for lawful purposes.

    You agree to:

    • provide and maintain true, accurate, current, and complete information about yourself that we will use to create your account and website bio
    • contact us if you disagree with any of the results of a client’s test
    • take responsibility for understanding how to use our Platform and interpret results so you can discuss with your clients
    • use the Platform only in order to view the results of your clients and communicate with them
    • ensure that you hold active licenses as required by law to practice the specialities of the services you offer on our Platform and to your clients
    • not to reproduce, duplicate, copy or re-sell any part of our Platform (or its contents) in contravention of these Terms
    • not to access without authority, interfere with, damage or disrupt:
      • any part of our Platform
      • any equipment or network on which our Platform is stored
      • any software used in the provision of our Platform or
      • any equipment or network or software owned or used by any third party.

    You must not use our Platform:

    • in any way that breaches any applicable local, national or international law or regulation
    • in any way that is unlawful or fraudulent, or has any unlawful or fraudulent purpose or effect
    • for the purpose of harming or attempting to harm any person in any way
    • to bully, insult, intimidate or humiliate any person
    • to send, knowingly receive, upload, download, use or re-use any material which does not comply with our content standards
    • to upload, use, share or transfer personal data (including special categories of personal data) relating to other persons (including your clients) unless you have a lawful basis to do so, and such lawful basis has been communicated in advance to the person whose personal data you wish to upload, use, share or transfer
    • to transmit, or procure the sending of, any unsolicited or unauthorised advertising or promotional material or any other form of similar solicitation (spam) or
    • to knowingly transmit any data, send or upload any material that contains viruses, Trojan horses, worms, time-bombs, keystroke loggers, spyware, adware or any other harmful programs or similar computer code designed to adversely affect the operation of any computer software or hardware.

    Content standards

    These content standards apply to any and all material which you contribute to our Platform (Contribution) and to any interactive services associated with it.

    These content standards must be complied with in spirit as well as to the letter. The standards apply to each part of any Contribution as well as to its whole.

    We will determine, in our discretion, whether a Contribution breaches these content standards

    A Contribution must:

    • be accurate (where it states facts)
    • be genuinely held (where it states opinions) and
    • comply with the law applicable in England and Wales and in any country from which it is posted.

    A Contribution must not:

    • be defamatory of any person
    • be obscene, offensive, hateful or inflammatory
    • bully, insult, intimidate or humiliate
    • promote any illegal activity, sexually explicit material, violence, or discrimination based on race, sex, religion, nationality, disability, sexual orientation or age
    • infringe any copyright, database right or trade mark of any person
    • be likely to deceive any person
    • breach any legal duty owed to a third party, such as a contractual duty, a duty of confidence, or a duty of professional conduct
    • be in contempt of court
    • be threatening, abuse or invade another’s privacy, or cause annoyance, inconvenience or needless anxiety
    • be likely to harass, upset, embarrass, alarm or annoy any person
    • impersonate any person, or misrepresent your identity or affiliation with any person
    • give the impression that the Contribution emanates from Chronomics, if this is not the case
    • advocate, promote, incite any party to commit, or assist any unlawful or criminal act such as (by way of example only) copyright infringement or computer misuse
    • contain a statement which you know or believe, or have reasonable grounds for believing, that members of the public to whom the statement is, or is to be, published are likely to understand as a direct or indirect encouragement or other inducement to the commission, preparation or instigation of acts of terrorism or
    • contain any advertising or promote any services or web links to websites or other platforms

    You will be liable to us and indemnify us for any breach of these content standards. This means you will be responsible for any loss or damage we suffer as a result of your breach.

    You hereby assign to us all existing and future intellectual property rights in the content you upload to our Platform to the fullest extent permitted by law. We also have the right to disclose your identity to any third party who is claiming that any content posted or uploaded by you to our Platform constitutes a violation of their intellectual property rights, or of their right to privacy.

    We have the right to remove any posting you make on our Platform if, in our opinion, your post does not comply with these content standards.

    You are solely responsible for securing and backing up your content.

    Interactive services

    We may from time to time provide interactive services on our Platform, including, without limitation:

    • Chat services
    • Bulletin boards
    • Blogs and blog comments
    • FAQ / discussion forums
    • Feedback surveys / forms
    • Site search engine
    • Competitions, quizzes and games

    Where we do provide any interactive service, we will provide clear information to you about the kind of service offered, if it is moderated and what form of moderation is used (including whether it is human or technical).

    We will do our best to assess any possible risks for users from third parties when they use any interactive service provided on our Platform, and we will decide in each case whether it is appropriate to use moderation of the relevant service (including what kind of moderation to use) in the light of those risks. However, we are under no obligation to oversee, monitor or moderate any interactive service we provide on our Platform, and we expressly exclude our liability for any loss or damage arising from the use of any interactive service by a user in contravention of these Terms, whether the service is moderated or not.

    Where we do moderate an interactive service, we will normally provide you with a means of contacting the moderator, should a concern or difficulty arise.

    How you may use material on our Platform

    We are the owner or the licensee of all intellectual property rights in our Platform, and in the material published on it. Those works are protected by copyright laws and treaties around the world. All such rights are reserved.

    You may print off one copy, and may download extracts, of any page(s) from our Platform for your personal use and you may draw the attention of others within your organisation to content posted on our Platform.

    You must not modify the paper or digital copies of any materials you have printed off or downloaded in any way, and you must not use any illustrations, photographs, video or audio sequences or any graphics separately from any accompanying text.

    Our status (and that of any identified contributors) as the authors of content on our Platform must always be acknowledged.

    You must not use any part of the content on our Platform for commercial purposes without obtaining a licence to do so from us or our licensors.

    If you print off, copy or download any part of our Platform in breach of these Terms, your right to use our Platform will cease immediately and you must, at our option, return or destroy any copies of the materials you have made.

    User-generated content is not approved by us

    • This Platform may include information and materials uploaded by other users of the Platform, including to bulletin boards, chat services, , blogs and blog comments, FAQ / discussion forums, feedback surveys / forms, site search engines, competitions, quizzes and games.
    • This information and these materials have not been verified or approved by us. The views expressed by other users on our Platform do not represent our views or values.

    If you wish to complain about content uploaded by other users please contact us at[email protected].

    We are not responsible for websites, platforms or resources we link to

    Where our Platform contains links to websites, platforms and resources provided by third parties, these links are provided for your information only. Such links should not be interpreted as approval by us of those linked websites, platforms or information you may obtain from them. We have no control over the contents of those websites, platforms or resources.

    Do not rely on information on our Platform.

    Although we make reasonable efforts to update the information on our Platform, we make no representations, warranties or guarantees, whether express or implied, that the content on our Platform is accurate, complete or up to date.

    Breach of these Terms

    When we consider that a breach of these Terms has occurred, we may take such action as we deem appropriate. We may take all or any of the following actions:

    • immediate, temporary or permanent withdrawal of your right to use our Platform
    • immediate, temporary or permanent removal of any Contribution uploaded by you to our Platform
    • issue of a warning to you
    • legal proceedings against you for reimbursement of all costs on an indemnity basis (including, but not limited to, reasonable administrative and legal costs) resulting from the breach
    • further legal action against you and/or
    • disclosure of such information to law enforcement authorities as we reasonably feel is necessary or as required by law

    We exclude our liability for all action we may take in response to breaches of these Terms. The actions we may take are not limited to those described above, and we may take any other action we reasonably deem appropriate.

    Our liability to you

    We exclude all implied conditions, warranties, representations or other terms that may apply to our Platform or any content on it.

    We will not be liable to you for any loss or damage, whether in contract, tort (including negligence), breach of statutory duty, or otherwise, even if foreseeable, arising under or in connection with:

    • use of, or inability to use, our Platform or
    • use of or reliance on any content displayed on our Platform.

    In particular, we will not be liable for:

    • loss of profits, sales, business, or revenue
    • business interruption
    • loss of anticipated savings
    • loss of business opportunity, goodwill or reputation or
    • any indirect or consequential loss or damage.

    We are not responsible for viruses and you must not introduce them

    We do not guarantee that our Platform will be secure or free from bugs or viruses.

    You are responsible for configuring your information technology, computer programmes and Platform to access our Platform. You should use your own virus protection software.

    You must not misuse our Platform by knowingly introducing viruses, trojans, worms, logic bombs or other material that is malicious or technologically harmful. You must not attempt to gain unauthorised access to our Platform, the server on which our Platform is stored or any server, computer or database connected to our Platform. You must not attack our Platform via a denial-of-service attack or a distributed denial-of service attack. By breaching this provision, you would commit a criminal offence under the Computer Misuse Act 1990. We will report any such breach to the relevant law enforcement authorities and we will co-operate with those authorities by disclosing your identity to them. In the event of such a breach, your right to use our Platform will cease immediately

    Which country’s laws apply to any disputes?

    These Terms, its subject matter and its formation (and any non-contractual disputes or claims) are governed by English law. We both agree to the exclusive jurisdiction of the courts of England and Wales.